Weekend Front Desk Associate – DoubleTree by Hilton Ocean Point Resort

Permanent
  • International Noel Nawab Street, Los Alamitos CA 90720, USA

Job Details

Requirements

One year of related experience, hotel preferred. Prior Hilton brand experience preferred. Bilingual – English/Spanish. Excellent verbal and written communications skills. Strong organizational skills and attention to detail. Superior interpersonal and customer service sills, ability to deal with difficult guests. Familiarity with local area, ability to provide directions and maps to local attractions and destinations. Proficient with Microsoft Office Suite and common computer software programs. Ability to learn computer software programs and operate property management system. Willingness to work 7-day rotational work schedule including nights, weekends, and holidays

Job Description

DoubleTree by Hilton Ocean Point Resort, a Colwen Hotels Property, is seeking a friendly, customer service focused Weekend Front Desk associate to join our team. In this position you will be responsible for guest registration, making reservations, and providing guests with information about the hotel and the local area. If you have a knack for customer service and previous service-related work experience, we’d like to meet you.