Requirements

Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential

Job Description

You will be responsible for providing customers with a memorable dining experience. Team Member Training and Execution. Drive Thru service with speed initiatives. Cross-training of team members and PA completions. Echo communication from Service Team to Production Team. LTO training of procedures and follow-up of the execution. Developing a Pros Team or crew trainers. Completing and analyzing the Service Tracker. Weekly forecasted sales to be submitted to RGM by EOD Monday. Weekly Food and chicken orders. Weekly writing of schedule to be submitted to RGM by EOD Tuesday. Weekly review and goal setting for the shift huddles. Weekly review and goal setting for the restaurant’s rSuccess Scorecard /ACR.Handling guest complaints and Qualtrics alerts. Tracking the progress of team members and the management team in the Popeyes Academy. Document smallwares that needed to be purchased for the service area by completing the Smallware. Communicates with the RGM regarding ongoing issues with the production and service team. All Daily tasks for the Image Calendar completed in Zenput. Dining room and packing areas are neat, clean, and organized.
Proper FOH closing procedures are being followed. Accountable for Drive-thru times. Service Tracker completed daily.