Requirements

Bachelor's degree in business or related field. 5+ years of corporate strategy experience or QSR, restaurant, retail, food & beverage, or similar industry expertise to accurately and credibly provide guidance to franchisees and their employees to help make their businesses more successful. Understanding of the restaurant P&L, including levers to pull and how to drive restaurant profitability. Strong interpersonal skills to develop and maintain franchisee relationships and influence behavior. Skilled in in problem solving. Investment/financial competency to understand how to think about return on investment of capital put into new restaurants, remodels, and equipment to drive productive business planning conversations. Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).

Job Description

The Manager is responsible to support franchisees for anything related to their restaurant business including operations and profitability. They work with the franchisees to help them grow a valuable, successful business. The Manager will spend time with non-traditional & institutional partners in market and in restaurants, developing deep knowledge of the franchisees’ business and action planning alongside them to increase the success of their businesses and a positive presence of the Popeyes® brand. The Manager will support investment-oriented aspects of the franchisees’ business, including development, growth, remodeling, and equipment investments.
Thus, this position involves reporting on and presenting key business initiatives to Senior and Executive Management on a routine basis. This is a role with a lot of exposure to Senior Executives of the company and it is expected that the Manager takes on larger responsibilities. Leads the progress of the Popeyes® brand in non-Traditional. Conducts deep dive analysis to drive key learnings in non-traditional formats. Evaluates new non-traditional business deals and partnerships. Development tracking and reporting on opening execution. Track remodels, execute renewals, and process new opening requests. Enter and communicate temp closures and re-openings. Prepare Real Estate Committee Slides for proposed sites. Assist PLK Franchising in Franchise-to-Franchise sales. Responsible for enabling franchisees to achieve industry-leading net restaurant growth. Drafts, updates and implements business cases on new venues, revenue projections, real estate evaluation and impact. Develops deep understanding of the franchisees’ businesses and markets, and genuine relationships with franchisees. Serves as the brand and company’s point of contact for all items related to non-traditional franchisees and the market for operations, profitability, and growth. Contributes to the improvement of the guest experience in Popeyes® restaurants in the market, as measured by operations metrics including Guest Satisfaction, Complaint Ratios and Speed of Service. Partners with institutional partners on profitability and their restaurant and business-level P&L. Works with internal partners (operations, finance, marketing, and development) to implement business initiatives that drive business growth. Represents the Popeyes brand at externally-facing development conferences.