Digital Product Coordinator
PermanentJob Details
Requirements
The candidate will leverage strong analytical skills and creative thinking to drive digital sales across our delivery channels, report on key growth metrics, and build insights on the business performance with enthusiasm for the guest experience. An ability to manage multiple projects across business functions is key. 3-5+ years of experience in product or project management, strategy consulting, or digital analytics. Strong expertise working Excel (I.e., formulas, financial modeling). Proficiency in SQL for data management and analysis. Excellent analytical and problem-solving skills with a strong attention to detail. Ability to work independently as well as collaboratively with cross-functional teams. Strong written and verbal communication skills to convey complex data findings to stakeholders. Ability to multitask and manage priorities in a fast-paced environment. Results-driven with bias for action and commitment to excellence. Values taking ownership and taking educated risks to run a test and learn agenda, occasionally failing, but fast and forwards.
Job Description
The candidate will achieve success by engaging in cross-functional collaboration between brand marketing, operations, and tech teams, and will be required to display robust leadership skills that allow them to navigate complexity with ease. This senior analyst is responsible for the project management and execution of digital integrations, such as POS Middleware and technology improvement projects. Additionally, this role will assist in projects across the Popeyes Digital team, such as Kiosk / new technologies expansion, improving restaurant digital onboarding processes, and improving the accuracy of restaurant pricing and hours of operation. Support the PLK delivery and digital strategy to drive business growth across one of the world’s largest quick service restaurant companies. Lead key cross functional initiatives across operations, technology, and digital to enhance the end-to-end delivery experience, such as improving the digital technology stack to reduce reliability challenges. Perform quantitative analysis to transform digital reporting and insights into actionable improvements, such as creating performance and monitoring KPIs/ impact of the team. Improve our onboarding process and help ensure all new locations are quickly and effortlessly added to all of our delivery platforms, on time, and with frequent updates to our FZs. Continuously improve digital execution processes, provide regular testing of all POPEYES® content, tech integrations, and campaigns, and serve as point of escalation for owner/operator feedback on digital ordering and loyalty program issues.
Create and document best practices and processes for identifying, escalating, and resolving common issues with thorough issue logging and performance tracking.
Digital Product Coordinator
PermanentJob Details
Requirements
The candidate will leverage strong analytical skills and creative thinking to drive digital sales across our delivery channels, report on key growth metrics, and build insights on the business performance with enthusiasm for the guest experience. An ability to manage multiple projects across business functions is key. 3-5+ years of experience in product or project management, strategy consulting, or digital analytics. Strong expertise working Excel (I.e., formulas, financial modeling). Proficiency in SQL for data management and analysis. Excellent analytical and problem-solving skills with a strong attention to detail. Ability to work independently as well as collaboratively with cross-functional teams. Strong written and verbal communication skills to convey complex data findings to stakeholders. Ability to multitask and manage priorities in a fast-paced environment. Results-driven with bias for action and commitment to excellence. Values taking ownership and taking educated risks to run a test and learn agenda, occasionally failing, but fast and forwards.
Job Description
The candidate will achieve success by engaging in cross-functional collaboration between brand marketing, operations, and tech teams, and will be required to display robust leadership skills that allow them to navigate complexity with ease. This senior analyst is responsible for the project management and execution of digital integrations, such as POS Middleware and technology improvement projects. Additionally, this role will assist in projects across the Popeyes Digital team, such as Kiosk / new technologies expansion, improving restaurant digital onboarding processes, and improving the accuracy of restaurant pricing and hours of operation. Support the PLK delivery and digital strategy to drive business growth across one of the world’s largest quick service restaurant companies. Lead key cross functional initiatives across operations, technology, and digital to enhance the end-to-end delivery experience, such as improving the digital technology stack to reduce reliability challenges. Perform quantitative analysis to transform digital reporting and insights into actionable improvements, such as creating performance and monitoring KPIs/ impact of the team. Improve our onboarding process and help ensure all new locations are quickly and effortlessly added to all of our delivery platforms, on time, and with frequent updates to our FZs. Continuously improve digital execution processes, provide regular testing of all POPEYES® content, tech integrations, and campaigns, and serve as point of escalation for owner/operator feedback on digital ordering and loyalty program issues.
Create and document best practices and processes for identifying, escalating, and resolving common issues with thorough issue logging and performance tracking.